Won’t let me - Pay my bill - My account is behind

GetHuman608353's customer service issue with Xcel Energy from April 2018

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The issue and preferred resolution, in GetHuman608353's own words:
Pay my bill ... Won’t let me
My account is behind
Let me pay what I can for the bill
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Xcel Energy

Electric
Customer service issue
Reported by GetHuman608353
Apr 18th, 2018 - 3 mons ago
I have an issue with Xcel Energy too
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Seen by 5 customers so far
Similar issue to 86 others
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Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman608353 started working on this issue
Apr 18th 4:54pm