I am attempting to use my Xbox online, however I am simply unable to connect using both...
GetHuman-tjminecr's customer service issue with Xbox from May 2021
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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-tjminecr's own words
I am attempting to use my Xbox online, however I am simply unable to connect using both wired or wireless. When plugged in with an ethernet cable, it does register to be pluggednin but states it is entirely offline, and when wireless it states it is online but is almost functionless. The store, help tab, and my games are unavailable, even though it states no issues to be found when I go to the internet settings menu.
GetHuman-tjminecr did not yet indicate what Xbox should do to make this right.
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