my son made an account on his Xbox when we set it up. we put his real age in (**) which...
GetHuman5960354's Recover Account issue with Xbox from April 2021
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman5960354's own words
my son made an account on his Xbox when we set it up. we put his real age in (**) which prevented him from getting fortnite even if I changed his settings in our account . his old account was under A*****@***.com since it was a bday gift he also entered a ** dollar Xbox gift card. we have since deleted the account and he plays from ours. *****@***.com I'm trying to get the Xbox live transferred to this account as well as the ** from the unused gift card......im a non gamer mom and am struggling! HELP PLEASE
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