my son made an account on his Xbox when we set it up. we put his real age in (**) which...

GetHuman5960354's Recover Account issue with Xbox from April 2021

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman5960354's own words
my son made an account on his Xbox when we set it up. we put his real age in (**) which prevented him from getting fortnite even if I changed his settings in our account . his old account was under A*****@***.com since it was a bday gift he also entered a ** dollar Xbox gift card. we have since deleted the account and he plays from ours. *****@***.com I'm trying to get the Xbox live transferred to this account as well as the ** from the unused gift a non gamer mom and am struggling! HELP PLEASE

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Recover Account issue
Reported by GetHuman5960354
Apr 14th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 14608 others
0 customers following this


GetHuman5960354 started working on this issue
Apr 14th 5:34pm
GetHuman5960354 indicated the issue is not fixed yet.
Apr 14th 9:39pm

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