i had already asked for a refund however it was denied because i had already played the...

GetHuman-jmtrwhit's Refunds issue with Xbox from January 2021

Help with my Xbox issue
First: share to improve GetHuman-jmtrwhit's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmtrwhit may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman-jmtrwhit's own words
i had already asked for a refund however it was denied because i had already played the game which is flawed logic, i had played the game to attempt to find out if it was worth keeping, after continuous play i had decided that it was not worth the asking price so i requested a refund. however the ticket was closed without me even being allowed to respond, so under the **** australian competition and consumer act i am entitled to compensation or a refund or else these laws will be broken

GetHuman-jmtrwhit did not yet indicate what Xbox should do to make this right.

How GetHuman-jmtrwhit fixed the problem

We are waiting for GetHuman-jmtrwhit to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman-jmtrwhit
Jan 3rd, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 15169 others
0 customers following this

Timeline

GetHuman-jmtrwhit started working on this issue
Jan 3rd 5:52am