My sons Xbox account is locked and it is linked to a telephone number that I no longer...
GetHuman-ormarsha's customer service issue with Xbox from October 2020
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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-ormarsha's own words
My sons Xbox account is locked and it is linked to a telephone number that I no longer have. He has already tried on his own to reache out to support to resolve issue. He has not been able to get anyone on the phone yet. He went through the steps from the website and he continues to be given an * digit code when he tries to put this code in his xbox it tells him he needs a * digit code. My son has had this account since he was like * years old and he is now ** this is a lot of data and games that he is presently unable to access.
GetHuman-ormarsha did not yet indicate what Xbox should do to make this right.
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