I logged out of my husband’s account and logged into my account to play Sims * like I h...

GetHuman5224203's Report an Issue with Xbox from September 2020

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The issue in GetHuman5224203's own words
I logged out of my husband’s account and logged into my account to play Sims * like I have always done and it says that the person who bought this needs to sign in. And if the game is a trial version that I would need to buy the game. I have had this game for years have almost all the expansion packs and just haven’t played in a couple of months. I don’t have this problem with the other games I have played, just this one. It also says when I go into the store launch game you can play this. Please help

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Report an Issue
Reported by GetHuman5224203
Sep 2nd, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 16338 others
0 customers following this

Timeline

GetHuman5224203 started working on this issue
Sep 2nd, 2020 4:14pm
GetHuman5224203 indicated the issue is not fixed yet.
Sep 2nd, 2020 9:06pm
GetHuman5224203 indicated the issue is not fixed yet.
Sep 2nd, 2020 9:06pm