I made me account and a profile got the gold membership everything was good * day later...

GetHuman4854142's Recover Account issue with Xbox from May 2020

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman4854142's own words
I made me account and a profile got the gold membership everything was good * day later it's not letting me sign in its says who are you , then I put my name and password in it says go to account.live.com, I go there do everything they tell me still nothing, I have held the xbox power button down for ** sec nothing, I unplugged my wifi the motor for *min and turned on , sign in nothing, I removed my profile and tried again my profile is totally lost now , now my profile is gone my membership is gone and have tried everything, can I at least get my MONEY back from membership, I have played my game with the membership only for * days , **$ for four days*After that I deleted everything all accounts , everything I had, I deleted, my xbox did an update so I tried again made another profile *This time, I got *$ membership, * days later the same thing happened again *Can I help get some help or is xbox just going to TAKE MY HARD EARNED MONEY

GetHuman4854142 did not yet indicate what Xbox should do to make this right.

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Xbox

Recover Account issue
Reported by GetHuman4854142
May 21st, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 17060 others
0 customers following this

Timeline

GetHuman4854142 started working on this issue
May 21st, 2020 7:20pm
GetHuman4854142 indicated the issue is not fixed yet.
May 21st, 2020 11:26pm
GetHuman4854142 indicated the issue is not fixed yet.
May 22nd, 2020 3:53pm
GetHuman4854142 shared this issue with your circles on Google+
May 22nd, 2020 3:59pm

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