I bought a ** months Xbox Live from Walmart for a gift we tried to connect it to our Xb...

GetHuman4835911's customer service issue with Xbox from May 2020

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The issue in GetHuman4835911's own words
I bought a ** months Xbox Live from Walmart for a gift we tried to connect it to our Xbox *** it redeemed it but we turned it off and try to come back to it the next day but we could not even connect to Xbox Live or even hook up our internet to it we try our internet on a different game system and it work just fine every since I connect the Xbox Live it will not work properly we tried multiple steps but it will not work at this point I wanted a refund but I was told that I could not get a refund because I played a game but I did not even get to that point honey I redeemed it that was it I don't see why it's a problem for me to get a refund after having many issues even when it says the Xbox Live is not working at this moment online as should work all the time if I paid for it

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Customer service issue
Reported by GetHuman4835911
May 18th, 2020 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16949 others
0 customers following this


GetHuman4835911 started working on this issue
May 18th, 2020 10:31pm