I bought a xbox gold card but I wanted a xbox game pass so I got the wrong product and...

GetHuman4762718's Report an Issue with Xbox from May 2020

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman4762718's own words
I bought a xbox gold card but I wanted a xbox game pass so I got the wrong product and now the company that made the mistake told me to contact Microsoft for a refund the card never been used can I just get an xbox credit instead so I can get the correct product

GetHuman4762718 did not yet indicate what Xbox should do to make this right.

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Xbox

Report an Issue
Reported by GetHuman4762718
May 4th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 16695 others
0 customers following this

Timeline

GetHuman4762718 started working on this issue
May 4th 1:50am

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