Hello, I purchased a ** month xbox live gold card three days ago for my sons birthday...

GetHuman4751099's Refunds issue with Xbox from May 2020

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman4751099's own words
Hello, I purchased a ** month xbox live gold card three days ago for my sons birthday. we went to set it up and were not able to set up and the wrong information or something was put in we believe. I would like to know if there is a way I can make a new account with the same card even though it was used in the wrong account or a refund on the card so we can make a new account with our new and updated information. *Thank you *Sara

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Xbox

Refunds issue
Reported by GetHuman4751099
May 1st, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 16760 others
0 customers following this

Timeline

GetHuman4751099 started working on this issue
May 1st, 2020 3:35pm

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