All of my friends say that they don't have xbox live gold or game pass and they are pla...

GetHuman-tonyfast's customer service issue with Xbox from May 2020

Help with my Xbox issue
First: share to improve GetHuman-tonyfast's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tonyfast may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-tonyfast's own words
All of my friends say that they don't have xbox live gold or game pass and they are playing Call of Duty Modern Warfare without gold or gamepass, but when I try and log in it says that I have to have either gold or gamepass. I'm not sure what to do.

GetHuman-tonyfast did not yet indicate what Xbox should do to make this right.

How GetHuman-tonyfast fixed the problem

We are waiting for GetHuman-tonyfast to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-tonyfast
May 1st, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 16707 others
0 customers following this

Timeline

GetHuman-tonyfast started working on this issue
May 1st 1:20am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers