A long time ago I had canceled my xbox live gold subscription! Today I receive an e-mai...

GetHuman-laertevi's Refunds issue with Xbox from February 2020

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman-laertevi's own words
A long time ago I had canceled my xbox live gold subscription! Today I receive an e-mail that says that the payment was successful, I look at the history of the charges and I find out that I spent all of **** paying € **.** for the subscription! Now I would like a refund of all the money on the same account from which you took them, because the last time I spoke to an operator, if I remember correctly it was a woman, she told me that everything was fine and that it had been canceled everything! I await your response.

GetHuman-laertevi did not yet indicate what Xbox should do to make this right.

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Refunds issue
Reported by GetHuman-laertevi
Feb 16th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 17626 others
0 customers following this


GetHuman-laertevi started working on this issue
Feb 16th 5:45pm