Diabolical practice, NO CUSTOMER SERVICE. IN MY OPINION YOU ARE ILLEGALLY TAKING FUNDS FROM MY ACCOUNT

GetHuman4333502's Refunds issue with Xbox from February 2020

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman4333502's own words
You have taken £**.** out of our CANCELLED account causing us extreme hardship by creating other items to bounce due to lack of funds. You keep doing this and causing this problem. Please contact me asap to repay these funds and discuss this issue. This should not be legal practice.
Year after year the same problem
Paying the money back into my account and compensating me for the stress and financial hardship they have caused
I am not a customer and have not been for many years
Tried dozens of times to contact customer service, does not connect, just counts down as though connected costing money ...
How GetHuman4333502 fixed the problem

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Xbox

Xbox gold
Refunds issue
Reported by GetHuman4333502
Feb 6th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 18434 others
0 customers following this

Timeline

GetHuman4333502 started working on this issue
Feb 6th, 2020 9:45am