I’ve been locked out of my account on Xbox and I have no way of getting back in because...

GetHuman-mkrenzel's Recover Account issue with Xbox from December 2019

Help with my Xbox issue
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Before contacting them, items GetHuman-mkrenzel may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-mkrenzel's own words
I’ve been locked out of my account on Xbox and I have no way of getting back in because the recovery number is an old phone number

GetHuman-mkrenzel did not yet indicate what Xbox should do to make this right.

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Xbox

Recover Account issue
Reported by GetHuman-mkrenzel
Dec 7th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 24076 others
0 customers following this

Timeline

GetHuman-mkrenzel started working on this issue
Dec 7th, 2019 9:38pm
GetHuman-mkrenzel indicated the issue is not fixed yet.
Dec 7th, 2019 9:40pm
GetHuman-mkrenzel indicated the issue is not fixed yet.
Dec 7th, 2019 9:40pm
GetHuman-mkrenzel indicated the issue is not fixed yet.
Dec 7th, 2019 9:40pm