Hi my name is Graham Tomlinson and I had my Xbox since last Christmas this is my second...

GetHuman3806802's Report an Issue with Xbox from October 2019

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The issue in GetHuman3806802's own words
Hi my name is Graham Tomlinson and I had my Xbox since last Christmas this is my second Xbox anyway I spend at least $*,*** with my credit card with items cuz I like your service but I can't get into my old account cuz someone hacked into it I tried so I had to make a new account so I lost everything and I got my bank statement and there was $** taken off for a game and I can't even play that because I can't get into that account and I need to talk to a live person not a technician this is ridiculous my brother's call the people for PlayStation and they talked to him humans this is so unprofessional this is an emergency I spent a lot of money if someone doesn't get back to me I guess I'm going to seriously take this to court this is a lot of money and I can't even get on to it I have a case for this you know I I spend the money for all all everything for the Xbox and then I can't get in because of an email that's ridiculous you guys got to change the way you sign on I mean can you just use an ID or something I'm on my new gamertag but that means I had to buy everything over again I need to talk to someone if not I want my money back and I got the proof I have all my bank statements from Microsoft I spend so much money from Xbox that I had to call my bank and tell them the hold Microsoft cuz I don't want to give you guys no more money until this is resolved and if it's not I'm taking it to court. And then when you make an email says put your phone number and I put my phone number and it's saying that's not the phone number like it's ridiculous but people could hack your email and your password I have the email it's G*****@***.com but it doesn't matter because it's saying the passwords wrong I even had it on my controller the how you could do whatever I had it like up up down down left left and then it said I couldn't use it no more cuz someone hacked it so I had to make a new one which is Graham junior is back at outlook.com or something but this is so frustrating I'm about to get rid of that but I spent too much when you way too much money with the system the headphones the games everything and I buy more in the Microsoft store than I do at like Walmart or whatever if I need this issue resolved I mean you guys could type it right in my account I'll give you my bank statements and my bank statement that's another thing they took the ** right out cuz I get direct deposit and it doesn't say what it's for it said it took $** out are you play the NBA *K so I don't know if they took it off for the new game but I either want the money back for that and my account back so I can play and this issue will be over you guys could do it so if you could call me back or email me I really want to talk to supervisor or boss I mean my uncle is head of Mercedes so I know what it's like to run a big business I've been behind the scenes down here in Florida Fort Myers look it up I'm just so angry me and my little brothers can't play and my other brothers are in there playing their PlayStation nothing's wrong if they lose their password all they do is reset at this is just ridiculous

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Report an Issue
Reported by GetHuman3806802
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 158023 others
0 customers following this

Timeline

GetHuman3806802 started working on this issue
Oct 21st, 2019 11:57pm

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