For the past week we have been having problems with our xbox one s.. I try to play cod...

GetHuman3693304's customer service issue with Xbox from October 2019

Help with my Xbox issue
First: share to improve GetHuman3693304's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3693304 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman3693304's own words
For the past week we have been having problems with our xbox one s.. I try to play cod black ops * and i get the error please try again it took to long to start... I try to open settings it did the same thing... Last niggt the lights work turn on on start up but no image was on the screen i had to unplug it and wait about ** times before i was able to get to the settings and do a factory reset i did both resets and neither helped our issue. This all started when we was watching netflix and it just froze and would not respond at all... I can not play any games or apps now. But after doing the factory reset it seems to be starting up better.

GetHuman3693304 did not yet indicate what Xbox should do to make this right.

How GetHuman3693304 fixed the problem

We are waiting for GetHuman3693304 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman3693304
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 155330 others
0 customers following this

Timeline

GetHuman3693304 started working on this issue
Oct 2nd, 2019 11:01pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians