A couple weeks ago I used my VERY last home console switch (or game share) to let my br...

GetHuman3687430's customer service issue with Xbox from October 2019

Help with my Xbox issue
The issue in GetHuman3687430's own words
A couple weeks ago I used my VERY last home console switch (or game share) to let my brother get all the games I have. We have been playing with no issues for about a month or so now. However, all of a sudden his Xbox is saying that he does not have any of my games and is saying his Xbox is not my home Xbox. Neither of us know how this happened or why it happened but as of now I can’t re-game share with him until April of next year. As I’m pretty sure this is the fault of the Xbox I hope I can get it back somehow but don’t know how I can. Is there any way you can help?

GetHuman3687430 did not yet indicate what Xbox should do to make this right.

How GetHuman3687430 fixed the problem
They can’t give you anymore gameshares you just gotta live with that ********
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Customer service issue
Reported by GetHuman3687430
Oct 2nd, 2019 - a year ago
GetHuman3687430 shared how to fix
Seen by 5 customers so far
Similar issue to 155179 others
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GetHuman3687430 started working on this issue
Oct 2nd, 2019 2:09am
GetHuman3687430 confirmed the issue is fixed. Hooray!
Oct 4th, 2019 11:54am

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