My debit card that I've been paying my live with every month has no money on it to rene...

GetHuman-cedwoods's customer service issue with Xbox from August 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-cedwoods's own words
My debit card that I've been paying my live with every month has no money on it to renew my live subscription. So I bought a microsoft points card for $**, I redeemed it on my xbox but it won't let me pay for my monthly subscription with it. I just need help paying my subscription with my Microsoft dollars.
GetHuman-cedwoods did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-cedwoods
Aug 12th, 2019 - 10d ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 146017 others
0 customers following this
Timeline
GetHuman-cedwoods started working on this issue
Aug 12th 4:45pm