When i try to connect to xbox live i keep getting the message cant connect to your DHP...

GetHuman3411440's customer service issue with Xbox from August 2019

Help with my Xbox issue
The issue in GetHuman3411440's own words
When i try to connect to xbox live i keep getting the message cant connect to your DHPC server the only way i can get it to connect is by unplugging my xbox but then if i turn it off when i go back to turn it on its saying the DHPC message again
GetHuman3411440 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman3411440 fixed the problem
In the modem settings under the headline ethernet as thats what i was connected by i changed the setting from default to super fast also works f you just change it to fast.
Please help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman3411440
Aug 12th, 2019 - 10d ago
I have an issue with Xbox too
Fixed
GetHuman3411440 shared how to fix
Seen by 13 customers so far
Similar issue to 146007 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman3411440 started working on this issue
Aug 12th 4:01pm
GetHuman3411440 confirmed the issue is fixed. Hooray!
Aug 16th 7:16pm
GetHuman3411440 confirmed the issue is fixed. Hooray!
Aug 16th 7:17pm
GetHuman3411440 confirmed the issue is fixed. Hooray!
Aug 17th 8:08am