I bought into EA access to get madden ** free trial and I had another account on my Xbo...

GetHuman3398696's customer service issue with Xbox from August 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman3398696's own words
I bought into EA access to get madden ** free trial and I had another account on my Xbox that already had the EA access but we are not game sharing I’m game sharing with somebody else and it says that the profile that bought the game has to be logged in but I bought it on my account that’s not game sharing with the account that already had it. The game keeps saying I don’t own it when I bought it with my own money and on my own account. What do I do?

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Xbox

Customer service issue
Reported by GetHuman3398696
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 145658 others
0 customers following this

Timeline

GetHuman3398696 started working on this issue
Aug 9th, 2019 6:54pm
GetHuman3398696 shared this issue with followers on Twitter
Aug 9th, 2019 6:55pm
GetHuman3398696 shared this issue with followers on Twitter
Aug 9th, 2019 6:57pm