Hello. I just bought an xbox * so I could play Halo and Black OPs * with reverse compat...

GetHuman3373839's Recover Account issue with Xbox from August 2019

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman3373839's own words
Hello. I just bought an xbox * so I could play Halo and Black OPs * with reverse compatibility. I created an account but remembered that I already have an old account. **So while attempting to recover that account i think i created a new account by accident or logged into an account i had but never used. Then i logged into an old account that I'm almost certain was my account from before. **Here's the problem, my gamerscore is * and i know i had stuff unlocked. I played black ops * and COD ghosts a lot back then. I'd like to recover the same account so I don't have to start over with the unlockables. **Maybe the account is right and it's been wiped clean because I've been inactive for * years... I don't know. That is what I'm trying to find out. **I want to get xbox live, I just don't want to get it on a new account when I can continue where I left off from before. **Anything you can do to help?**Thank you for your time and have a good rest of your day.

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Xbox

Recover Account issue
Reported by GetHuman3373839
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 144358 others
0 customers following this

Timeline

GetHuman3373839 started working on this issue
Aug 5th, 2019 7:57pm
GetHuman3373839 indicated the issue is not fixed yet.
Aug 7th, 2019 12:43am
GetHuman3373839 indicated the issue is not fixed yet.
Aug 7th, 2019 10:32am

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