I'm having issues signing in on my Xbox one account. I would test my network connection...

GetHuman-ndoerfle's customer service issue with Xbox from August 2019

Help with my Xbox issue
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The issue in GetHuman-ndoerfle's own words
I'm having issues signing in on my Xbox one account. I would test my network connection and it would come out saying All Good but as soon as i returned too Home I still had to try too connect? I would receive (*x**DD****) I can connect to the internet, Nat type is unavailable, All services available. I ran multiple Detailed Network Statistic scans:*Test *)Download Speed: **.** Mbps*Upload Speed:NA*Packet Loss: **%*Latency: ** ms* Wireless Strength **%**Test *)Download Speed: **.** Mbps*Upload Speed:NA*Packet Loss: **%*Latency: ** ms*Wireless Strength: **%*I removed my account hoping I could try to add it back by clicking Add new under sign in but every time i press the Add new it just buffers and cancels out so now I have no way too even add my account back?

GetHuman-ndoerfle did not yet indicate what Xbox should do to make this right.

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Customer service issue
Reported by GetHuman-ndoerfle
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 144153 others
0 customers following this


GetHuman-ndoerfle started working on this issue
Aug 4th, 2019 7:59pm

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