I bought movie or movies from your store, it says you need connection for this, but im...

GetHuman-tugenuke's Report an Issue with Xbox from August 2019

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The issue in GetHuman-tugenuke's own words
I bought movie or movies from your store, it says you need connection for this, but im online, i have tested its working, i have shut it down and back on, i have restarted xbox one several times, i have downloaded program again, i have restored movies and nothing i search from internet doesnt seem to work. Now i need some real help from real person to get this fixed.* *Your bot cannot help me on this one. I watched one movie before this issue happened, then i bought a silent place movie and somehow it broke the dang thing completelly and after that i got that error, i cant remember error code, but i did all it said to do and it was useless info.**Oh yeah i do not have full storage either, i got over **gb free, i did check that too even thou i think you watch these as netflix movies: online so they shouldnt take storage, but hey i didnt know what else to do. Had to try something.

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Report an Issue
Reported by GetHuman-tugenuke
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 144099 others
0 customers following this

Timeline

GetHuman-tugenuke started working on this issue
Aug 4th, 2019 12:37pm

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