I bought a second Xbox console and want to set up a live gold account on the new one. I...
GetHuman-gkotson's customer service issue with Xbox from May 2019
Help with my Xbox issue
First: share to improve GetHuman-gkotson's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gkotson may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-gkotson's own words
I bought a second Xbox console and want to set up a live gold account on the new one. I want to keep my old account on the old console. I just tried to delete my old account so both accounts are not on both consoles. I thought I did and used my * month trial and I think it added to my existing account which I didn’t want to do I want to separate both accounts keep the old one on the old consul and get a new account using my three month trial on the new consult I need to speak to a human please . Thank you.
GetHuman-gkotson did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-gkotson fixed the problem
We are waiting for GetHuman-gkotson to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.