Need a refund for past * months of xbox live. Im the father of a child who had permissi...

GetHuman-mmnt's Refunds issue with Xbox from May 2019

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-mmnt's own words
Need a refund for past * months of xbox live. Im the father of a child who had permission to buy xbox live for a month. My wife just noticed a reoccuring withdraw out of our bank account which little timmy nor xbox had permission to withdraw monthly payments. We do not want to be subsribed nor did we give little timmy permission to have xbox withdraw money every month. The xbox is no longer with us and im still being charged and now wasting literally hours trying to contact a dang person to help and microsoft is impossible to reach over the phone apparently and im very upset and displeased with the xbox customer support. And if i have to jump through this many hoops to talk to anyone why shouldnt xbox have to get verification to withdraw money every month even when we dont have a xbox anymore..... SORRY FOR BEING UPSET MAYBE "SOMEONE" CAN ACTUALLY CONTACT ME (***) ***-****..... Sorry for being so upset. Just expected a lot more out of a world leading tech company.... Hope somebody actually cares to contact me back and proves me wrong....

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I need to cancel and refund this past month Xbox live subscription. It was on an...My xbox account ran out of xbox live and my father bought a brand new * month xbo...Been getting charged for Xbox live the past * months and wanting a refundChild charged to $*** Xbox live.Been getting charged for Xbox live for past * months and would like refundNeed a refund for the *.** for xbox live
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Xbox

Refunds issue
Reported by GetHuman-mmnt
May 21st, 2019 - 2 years ago
I have an issue with Xbox too
Not resolved
Seen by 9 customers so far
Similar issue to 128477 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-mmnt started working on this issue
May 21st, 2019 4:15pm

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