Need a refund for past * months of xbox live. Im the father of a child who had permissi...

GetHuman-mmnt's Refunds issue with Xbox from May 2019

Help with my Xbox issue
First: share to improve GetHuman-mmnt's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-mmnt's own words
Need a refund for past * months of xbox live. Im the father of a child who had permission to buy xbox live for a month. My wife just noticed a reoccuring withdraw out of our bank account which little timmy nor xbox had permission to withdraw monthly payments. We do not want to be subsribed nor did we give little timmy permission to have xbox withdraw money every month. The xbox is no longer with us and im still being charged and now wasting literally hours trying to contact a dang person to help and microsoft is impossible to reach over the phone apparently and im very upset and displeased with the xbox customer support. And if i have to jump through this many hoops to talk to anyone why shouldnt xbox have to get verification to withdraw money every month even when we dont have a xbox anymore..... SORRY FOR BEING UPSET MAYBE "SOMEONE" CAN ACTUALLY CONTACT ME (***) ***-****..... Sorry for being so upset. Just expected a lot more out of a world leading tech company.... Hope somebody actually cares to contact me back and proves me wrong....

GetHuman-mmnt did not yet indicate what Xbox should do to make this right.

How GetHuman-mmnt fixed the problem

We are waiting for GetHuman-mmnt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman-mmnt
May 21st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 128477 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-mmnt started working on this issue
May 21st, 2019 4:15pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians