Need a refund for past * months of xbox live. Im the father of a child who had permissi...
GetHuman-mmnt's Refunds issue with Xbox from May 2019
Help with my Xbox issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-mmnt's own words
Need a refund for past * months of xbox live. Im the father of a child who had permission to buy xbox live for a month. My wife just noticed a reoccuring withdraw out of our bank account which little timmy nor xbox had permission to withdraw monthly payments. We do not want to be subsribed nor did we give little timmy permission to have xbox withdraw money every month. The xbox is no longer with us and im still being charged and now wasting literally hours trying to contact a dang person to help and microsoft is impossible to reach over the phone apparently and im very upset and displeased with the xbox customer support. And if i have to jump through this many hoops to talk to anyone why shouldnt xbox have to get verification to withdraw money every month even when we dont have a xbox anymore..... SORRY FOR BEING UPSET MAYBE "SOMEONE" CAN ACTUALLY CONTACT ME (***) ***-****..... Sorry for being so upset. Just expected a lot more out of a world leading tech company.... Hope somebody actually cares to contact me back and proves me wrong....
GetHuman-mmnt did not yet indicate what Xbox should do to make this right.
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