So my normal gaming headset (Corsair HS**) is not playing any xbox or in-game audio. Th...

GetHuman2957387's customer service issue with Xbox from May 2019

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The issue in GetHuman2957387's own words
So my normal gaming headset (Corsair HS**) is not playing any xbox or in-game audio. The thing is completely mute. However, when i talk to my friends in voice chat, I can hear them and they can hear me. But they are all I can hear, not the game. I checked all my audio settings, restarted my xbox, and it still isn’t working with the normal controller I use. I’ve come to the conclusion that its a controller issue because I tested it out on my silver controller (which I dont use because the sticks dont work well), and the audio worked fine. But i dont wanna switch to the controller permanently because it is bad, especially for online games. Im not sure what to do. I dont want to buy a new controller unless I have to. Please contact me with any info. Thank you

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Xbox

Customer service issue
Reported by GetHuman2957387
May 21st, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 128424 others
0 customers following this

Timeline

GetHuman2957387 started working on this issue
May 21st, 2019 1:34am

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