* months ago I purchased a three month live card on Xbox store. I was not aware it was...

GetHuman-mttatk's Refunds issue with Xbox from May 2019

Help with my Xbox issue
First: share to improve GetHuman-mttatk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mttatk may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-mttatk's own words
* months ago I purchased a three month live card on Xbox store. I was not aware it was a subscription. I never wanted to subscribe to begin with. A few days ago I had another * month payment token out of my bank account for another three months of Xbox live. This is not what I wanted. I went online and stopped reoccurring payments but I am wanting my money back where I was charge for these upcoming months.
GetHuman-mttatk did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-mttatk fixed the problem
We are waiting for GetHuman-mttatk to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refunds issue
Reported by GetHuman-mttatk
May 20th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 128363 others
0 customers following this
GetHuman-mttatk started working on this issue
May 20th 8:23pm