I did a reset on my Xbox settings because I was having mic issues and unbeknownst to me...

GetHuman-tscottgi's Recover Account issue with Xbox from May 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-tscottgi's own words
I did a reset on my Xbox settings because I was having mic issues and unbeknownst to me my Xbox started going through the factory reset process and it was too late to turn back. I know my gamer tag “tgill**” but the problem is that I used a junk email I no longer have access to and I have since gotten a new phone number since the account creation so I’m at a dead end. I have Xbox live Gold and other various memberships (Netflix and Hulu) linked to that particular profile and I’m just wondering if there’s a way you can help me. My most recent game played is Call of Duty WW* and the one before that is Madden ** if that can help with confirmation. My IP address is also based in Chapel Hill, NC and my model Xbox is the Xbox One S w* Battlefield Bundle.

GetHuman-tscottgi did not yet indicate what Xbox should do to make this right.

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Recover Account issue
Reported by GetHuman-tscottgi
May 18th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 127965 others
0 customers following this


GetHuman-tscottgi started working on this issue
May 18th, 2019 2:54pm

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