My renewal plan wasn’t due till the **th... It is the *th and your suscription policyho...

GetHuman-jarissar's Report an Issue with Xbox from May 2019

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The issue in GetHuman-jarissar's own words
My renewal plan wasn’t due till the **th... It is the *th and your suscription policyholders have already charged, KEEP IN MIND IT IS NOT THE **th. On top of that, have created my account to now be negative. This is the second time it happens, if the renewal date isnt the exact date, don’t bullshit me and say thats how it is. I refuse to keep paying bank of america because you guys can’t do your job right. On top of that, I have ALREADY tried to cancel my subscription BUT ONCE AGAIN, your crappy customer service is not allowing me to cancel it and instead tells me the server is down everytime. I refuse to keep paying you, over and over again when I do not want it anymore. Please conctact me back ASAP, as I already tried calling but once again for the third time, your poor customer service just automatically sends me here and then hangs up the call on me. Thank you.
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Reported by GetHuman-jarissar
May 8th, 2019 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 126063 others
0 customers following this
GetHuman-jarissar started working on this issue
May 8th 8:04pm