Let me start by saying , typing this bullshit out is annoying. It would truly be faster...

GetHuman2888415's customer service issue with Xbox from May 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2888415's own words
Let me start by saying , typing this bullshit out is annoying. It would truly be faster over the phone but whatev. **It’s really hard to explain, but whenever I try to navigate my Xbox, it won’t let me move the cursor(?) down. For example, when I’m at the Xbox home and press the home button again bringing me to the side menu thing, it won’t let me move down, at all. The “home” thing will be highlighted and if I try to move down at all (like to games and apps) it will just spring right back up to “home”. Its really frustrating and it doesn’t do it on any apps (I can literally only get to netflix and Hulu though). Ples help :(
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman2888415
May 8th, 2019 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 126048 others
0 customers following this
Timeline
GetHuman2888415 started working on this issue
May 8th 7:19pm