Let me start by saying , typing this bullshit out is annoying. It would truly be faster...
GetHuman2888415's customer service issue with Xbox from May 2019
Help with my Xbox issue
First: share to improve GetHuman2888415's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2888415 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2888415's own words
Let me start by saying , typing this bullshit out is annoying. It would truly be faster over the phone but whatev. **It’s really hard to explain, but whenever I try to navigate my Xbox, it won’t let me move the cursor(?) down. For example, when I’m at the Xbox home and press the home button again bringing me to the side menu thing, it won’t let me move down, at all. The “home” thing will be highlighted and if I try to move down at all (like to games and apps) it will just spring right back up to “home”. Its really frustrating and it doesn’t do it on any apps (I can literally only get to netflix and Hulu though). Ples help :(
GetHuman2888415 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2888415 fixed the problem
We are waiting for GetHuman2888415 to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.