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Before contacting them, items GetHuman-cadebray may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-cadebray's own words
When my son's account was set up, he added the wrong information including a phone number that does not accept texts or phone calls from more than emergency numbers. We have been unable to access this account for months now and we have put a lot of money into it. He then dey up another account and this account has money on it too. I need help accessing my original account and possibly combining the accounts.
GetHuman-cadebray did not yet indicate what Xbox should do to make this right.
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