My bank account has been billed for $**.** even though I turned off my recurring billin...
GetHuman-hatterau's Refunds issue with Xbox from March 2019
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Before contacting them, items GetHuman-hatterau may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-hatterau's own words
My bank account has been billed for $**.** even though I turned off my recurring billing and it isn't showing up on my xbox live account side. My xbox * is broken, like dead status, and I can't even use it. Also I am poor af so $** is a lot. I'd be super happy if we could just make sure no more billing recurs and that I get my money refunded please. That would make me a happy and satisfied XBOX gaymer **
GetHuman-hatterau did not yet indicate what Xbox should do to make this right.
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