I got my Xbox One S around Thanksgiving and it was running well for the first *-* month...

GetHuman2642566's customer service issue with Xbox from March 2019

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The issue in GetHuman2642566's own words
I got my Xbox One S around Thanksgiving and it was running well for the first *-* months but then it started kicking me from Xbox live randomly. I would try connection tests, and just about every test I could do and they were all good but my console still would not connect to Xbox live. The only way I can get it to work is if I restart it every time it kicks me, which is about every **min.*I’ve grown very irritated and I’ve tried just about everything I’ve seen on the internet including restarting my WiFi router and Xbox at the same time, and clearing the MAC address. None have seemed to work. Do you have any suggestions?
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Xbox

Customer service issue
Reported by GetHuman2642566
Mar 30th, 2019 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2642566 started working on this issue
Mar 30th 7:32pm