I have a charge for $**.** on the *th of March and then another charge from you guys ye...

GetHuman-wmhessin's Refunds issue with Xbox from March 2019

9 views
 | 
142 similar
 | 
0 following
Help with my Xbox issue
GetHuman-wmhessin's next move: call Xbox.
The best way to get your problem resolved is to tap the button below to start calling Xbox. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-wmhessin's own words
I have a charge for $**.** on the *th of March and then another charge from you guys yesterday march **th for $**.**. I did not authorize either one of those. My son has been at his dads house for the last two months and no one has touched that Xbox since then. So to get charged $** for something that hasn't even been touched needs to be refunded. If for some reason I'm signed up on some subscription I didn't know about that needs to be canceled immediately as well. Please have someone call me back to fix this. I don't have any clue how to even turn the Xbox on so I do everything by phone. ***.***.****. Wendy Hessing
GetHuman-wmhessin did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-wmhessin fixed the problem
We are waiting for GetHuman-wmhessin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wmhessin fixes it.
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman-wmhessin
Mar 28th, 2019 - 6 mons ago
I have an issue with Xbox too
Fixed
Seen by 9 customers so far
Similar issue to 142 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-wmhessin started working on this issue
Mar 28th 9:53pm
GetHuman-wmhessin indicated the issue is not fixed yet.
Mar 29th 9:56pm
GetHuman-wmhessin indicated the issue is not fixed yet.
Mar 30th 10:00pm
GetHuman-wmhessin indicated the issue is not fixed yet.
Apr 2nd 6:40pm