OMG! Our * year has been purchasing games and Fortnite money packs via XBOXone. I jus...
GetHuman-brandild's Refunds issue with Xbox from March 2019
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-brandild's own words
OMG! Our * year has been purchasing games and Fortnite money packs via XBOXone. I just caught this as I am going over my bank statements. He is not allowed to play Fortnite as I don’t believe it’s age appropriate for a * year old. I am requesting full refunds for the Fortnite packs as these purchases total $***.**. Start date for purchases is ******* and last purchases were made *******. I would also like to request help to set up a password for future purchases. This account is in my husband’s name, Alton Dixon. *Thank you,*Brandi Dixon
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