OMG! Our * year has been purchasing games and Fortnite money packs via XBOXone. I jus...

GetHuman-brandild's Refunds issue with Xbox from March 2019

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-brandild's own words
OMG! Our * year has been purchasing games and Fortnite money packs via XBOXone. I just caught this as I am going over my bank statements. He is not allowed to play Fortnite as I don’t believe it’s age appropriate for a * year old. I am requesting full refunds for the Fortnite packs as these purchases total $***.**. Start date for purchases is ******* and last purchases were made *******. I would also like to request help to set up a password for future purchases. This account is in my husband’s name, Alton Dixon. *Thank you,*Brandi Dixon
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Refunds issue
Reported by GetHuman-brandild
Mar 28th, 2019 - 21d ago
I have an issue with Xbox too
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-brandild started working on this issue
Mar 28th 8:56pm
GetHuman-brandild confirmed the issue is fixed. Hooray!
Mar 30th 1:29pm