I looked on my banking statement last night and there were two purchases that I have no...

GetHuman2616583's Refunds issue with Xbox from March 2019

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The issue in GetHuman2616583's own words
I looked on my banking statement last night and there were two purchases that I have no clue where they came from. It totaled out to be about $***. I didn’t make the purchase. Whoever did didn’t have my permission to and I need that money for rent. They only thing I can think of is someone has been getting on my brothers account. I saw the most recent transactions of $***.** last night and I made him go on his account and change his password.
GetHuman2616583 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Refunds issue
Reported by GetHuman2616583
Mar 28th, 2019 - 21d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 116992 others
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GetHuman2616583 started working on this issue
Mar 28th 2:40pm