I looked on my banking statement last night and there were two purchases that I have no...

GetHuman2616583's Refunds issue with Xbox from March 2019

2 views
 | 
116992 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman2616583's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2616583's next move: call Xbox.
The best way to get your problem resolved is to tap the button below to start calling Xbox. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2616583 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2616583's own words
I looked on my banking statement last night and there were two purchases that I have no clue where they came from. It totaled out to be about $***. I didn’t make the purchase. Whoever did didn’t have my permission to and I need that money for rent. They only thing I can think of is someone has been getting on my brothers account. I saw the most recent transactions of $***.** last night and I made him go on his account and change his password.
GetHuman2616583 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2616583 fixed the problem
We are waiting for GetHuman2616583 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2616583 fixes it.
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman2616583
Mar 28th, 2019 - 21d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 116992 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2616583 started working on this issue
Mar 28th 2:40pm