Before contacting them, items GetHuman-bhallam may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-bhallam's own words
I am being charged $**.** twice a month by withdrawals grom my debit card. The only two charges I authorized was a game pass about a month ago whereby my granddaughter purchased one for $**.** for * months of gameplay on fortnite and $*.** for a game skin. Last month (February) and this month, I have been charged upward of $**.** (another $*.** this morning) for xbox charges. Please cancel all but the $**.** game pass and $*.** skin which I authorized and do not allow any further $**.** per month charges on my bank account.
GetHuman-bhallam did not yet indicate what Xbox should do to make this right.
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