I am having an ongoing problems with duplicate charges coming onto my credit card attac...

GetHuman2596613's Report an Issue with Xbox from March 2019

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Help with my Xbox issue
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The issue in GetHuman2596613's own words
I am having an ongoing problems with duplicate charges coming onto my credit card attached to my son's Xbox Live account. My credit card company insists it isn't anything on their end and its coming from Xbox. I have myself done the process that my son does and it duplicates charges for me as well, so I know its nothing that he's doing wrong. This has been going on for months now and my credit card company is now locking up my account anytime a transaction is done thru Xbox. How do I get this fixed ASAP?
GetHuman2596613 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

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Reported by GetHuman2596613
Mar 26th, 2019 - 24d ago
I have an issue with Xbox too
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Seen by 3 customers so far
Similar issue to 116439 others
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Timeline
GetHuman2596613 started working on this issue
Mar 26th 2:33pm