I purchased Minecraft builders pack for my son's bday on March **.(xbox*** ) It would n...

GetHuman2594309's Refunds issue with Xbox from March 2019

24 views | 116397 similar | 0 following
Help with my Xbox issue
First: share to improve GetHuman2594309's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Xbox help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2594309 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2594309's own words
I purchased Minecraft builders pack for my son's bday on March **.(xbox*** ) It would not work,when we went to play it says we are using trial pack.the purchase does show on my account which is *****@***.com,username ethanbuckaroo*. I changed with several different people in chat he,issue could not get resolved so I requested a refund,still no refund showing on my son's account.I am very upset,it was a bday gift.how do I get the builders pack to work or get the refund asap?? I received emails which still have not helped.the other purchase worked but the builders pack for about ** dollars purchased on March ** about a week ago from a gift card,did not work.we have been through all the troubleshooting advice through customer service,still does not work so a refund is only optipn,ty

GetHuman2594309 did not yet indicate what Xbox should do to make this right.

How GetHuman2594309 fixed the problem

We are waiting for GetHuman2594309 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2594309 fixes it.
This email address isn't valid


Refunds issue
Reported by GetHuman2594309
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 116397 others
0 customers following this


GetHuman2594309 started working on this issue
Mar 26th, 2019 3:47am