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The issue in GetHuman2636860's own words
Xbox took $*.** out of my account and payed for a gold membership that I didn’t even pay for. I didn’t even realize this until I check my account balance and it had dropped from $**.** to $**.**. I’m so disappointed about this because I was saving up money to buy this really awesome fighting game called Dead or Alive * and I was really looking forward to playing this with my friend Asuka Cazama and many more :(
GetHuman2636860 did not yet indicate what Xbox should do to make this right.
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