I got halo wars * finally after three weeks of downloading and when I get it it say “do...

GetHuman2471803's customer service issue with Xbox from March 2019

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The issue in GetHuman2471803's own words
I got halo wars * finally after three weeks of downloading and when I get it it say “do you own this gam or app....etc” which i do and yes I’m connected to the Xbox live and everything thing else but it still won’t work.*We me having to download everything off of Xbox and disc and you just can’t plug in and play I’m considering moving to PlayStation because I’ve heard they don’t have this issue. So please help or I’m completely done with Xbox
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Xbox

Customer service issue
Reported by GetHuman2471803
Mar 13th, 2019 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 113344 others
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Timeline
GetHuman2471803 started working on this issue
Mar 13th 4:06pm