We purchase for Christmas A $**.** gift card for xbox live we activated it on R xbox o...

GetHuman-russkath's customer service issue with Xbox from March 2019

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The issue in GetHuman-russkath's own words
We purchase for Christmas A $**.** gift card for xbox live we activated it on R xbox one after we did it the following month we got charged $*.** and now we have another pending $*.** About to be charged again we never authorized these last * charges. We need these to stop and refund at least both of those * last charges of $*.** and $*.** please call us ASAP **********. We need a call to day one is still in pending and we're going to call the credit card company and call it fradulent charges so hopefully we can work this out before we have to take action. We've had xbox live for years and have never had anything like this happen as you can tell we are not happy as parents
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Xbox

Customer service issue
Reported by GetHuman-russkath
Mar 13th, 2019 - 5 mons ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-russkath started working on this issue
Mar 13th 9:51am