We purchase for Christmas A $**.** gift card for xbox live we activated it on R xbox o...
GetHuman-russkath's customer service issue with Xbox from March 2019
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-russkath's own words
We purchase for Christmas A $**.** gift card for xbox live we activated it on R xbox one after we did it the following month we got charged $*.** and now we have another pending $*.** About to be charged again we never authorized these last * charges. We need these to stop and refund at least both of those * last charges of $*.** and $*.** please call us ASAP **********. We need a call to day one is still in pending and we're going to call the credit card company and call it fradulent charges so hopefully we can work this out before we have to take action. We've had xbox live for years and have never had anything like this happen as you can tell we are not happy as parents
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