I bought a deal around December for * months of xbox for *.** with the fortnite *,*** v...
GetHuman-olneycj's customer service issue with Xbox from March 2019
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-olneycj's own words
I bought a deal around December for * months of xbox for *.** with the fortnite *,*** vbucks. Xbox went ahead and put me on a recurring * month membership which I was not aware of until I logged into my xbox account to see when my membership will end or have to be paid. I bought a * month card to get another three months but xbox already charged me on the *th for my membership which I'm not happy with because of the recurring bill. I have canceled it since I receive no emails or updates on my account being close to the date of the bill. Xbox is terrible on charging peoples cards and always manually have to go in and stop it to prevent it from happening and letting users continue using the service and charging them later for it when the user is unknown.
GetHuman-olneycj did not yet indicate what Xbox should do to make this right.
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