I have been game sharing with my brother and it has not been a problem at all. My broth...

GetHuman2464387's customer service issue with Xbox from March 2019

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The issue in GetHuman2464387's own words
I have been game sharing with my brother and it has not been a problem at all. My brother recently bought fallout ** and I recently received a xbox one x. I downloaded it onto the regular Xbox one but I did not get to play it. When I finally downloaded all of the games from the xbox one to the xbox one x I tried to open fallout ** on the x and it refuses to open but when I go on my brothers account it opens. I even tried deleting it on my other xbox and still no go. Can somebody please help me?
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman2464387
Mar 12th, 2019 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 113182 others
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Timeline
GetHuman2464387 started working on this issue
Mar 12th 8:28pm