I just went on to play Tomb Raider **** which I have played countless times on my Xbox...

GetHuman-ailishro's customer service issue with Xbox from March 2019

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The issue in GetHuman-ailishro's own words
I just went on to play Tomb Raider **** which I have played countless times on my Xbox ***. When I entered the main menu of the game it all of a sudden said all my save data files were corrupted and it suddenly started congratulating me about all the downloadable content that I bought ages ago. I then looked at my three save files and for all of them, the words Data Corrupted was above them and they were all at *%. I pressed on one of the files and even though it said I had *% on it, I found that it was still saved exactly on the level that I left it at when I last played. So it said I had *% on my files when I hadn’t actually lost anything. I then went out of the game back to Xbox Menu, then went back to the games main menu and to my surprise all my files no longer had the words Data Corrupted above them and instead of saying *% on them all, they were all back to the percent that they were all on before this error started. So all my save files for the game are normal again but it has logged me out of Xbox Live, which gives me access to the games downloadable data that I have bought and Extras, and I don’t know how to log back in. Even though my save files on Tomb Raider **** seem normal again, I am very worried about this issue and wondering it somehow my game or Xbox *** is corrupted and unsafe. Is it safe to play the game or is it corrupted and unsafe. If you can PLEASE help me with this issue, I would be so grateful!!! **Thanks**Ailish
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Customer service issue
Reported by GetHuman-ailishro
Mar 12th, 2019 - 5 mons ago
I have an issue with Xbox too
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Seen by 3 customers so far
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GetHuman-ailishro started working on this issue
Mar 12th 5:24pm