I have two Xbox *** consoles, gen * and the slim ***gb, gen * disk drive is dead, slim...

GetHuman-curtisbc's customer service issue with Xbox from March 2019

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The issue in GetHuman-curtisbc's own words
I have two Xbox *** consoles, gen * and the slim ***gb, gen * disk drive is dead, slim hard drive dead, I have disks games I play most of all, was told that there's a way to download the games so I can play them on the gen * console, slim I can play them but can't save or connect to Xbox live, I'd like to try to download these games, but don't want to repurchase the games, or have to buy the dlc's separate, when I bought the games dlc's came with them.
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Customer service issue
Reported by GetHuman-curtisbc
Mar 12th, 2019 - 5 mons ago
I have an issue with Xbox too
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Seen by 3 customers so far
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GetHuman-curtisbc started working on this issue
Mar 12th 6:23am