Hi when I turned on my Xbox one tonight and tried to play Red Dead Redemption * it said...

GetHuman-ryancric's customer service issue with Xbox from February 2019

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The issue in GetHuman-ryancric's own words
Hi when I turned on my Xbox one tonight and tried to play Red Dead Redemption * it said it required an update but my system crashed and froze during this update so I had to turn off my console. When i turned it back on my red dead redemption game (and I’m assuming my save file) is all gone. As I lost my installation disc a couple of weeks ago I now cannot reinstall and play this game. Is there any way of recovering the game*save files?
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Customer service issue
Reported by GetHuman-ryancric
Feb 28th, 2019 - 3 mons ago
I have an issue with Xbox too
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Feb 28th 8:42pm