I bought a brand new White Xbox One S. I bought the console on January *,**** the Xbox...

GetHuman2322469's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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GetHuman2322469's next move: talk to Xbox when they open.
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Before contacting them, items GetHuman2322469 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2322469's own words
I bought a brand new White Xbox One S. I bought the console on January *,**** the Xbox will not turn on at time also it will not let me navigate threw the menus. I can not do anything on it anymore I’ve only had it a month Walmart will not refund it because of their policies. I’d like a cash refund for the amount I paid or I would like a replacement of the next model for the inconvenience I have been facing.
GetHuman2322469 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman2322469
Feb 28th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 110129 others
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Timeline
GetHuman2322469 started working on this issue
Feb 28th 12:40am