Please refund my son’s money

GetHuman-bowemagn's customer service issue with Xbox from February 2019

110121 similar
0 following
Help with my Xbox issue
GetHuman-bowemagn's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman-bowemagn a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bowemagn may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-bowemagn's own words
Subscription to Xbox live was attempted on January **, **** using my son’s debit card. He had not been using his xbox live account, and didn’t realize the order was trying to go through. The email notifications were going to my email address:(*****@***.com). Eventually, the charge went through on his debit card on February **th, ****. He is not wanting to renew the subscription, and has requested a refund. Microsoft closed the case stating they do not have an order for that date.
Please simply refund the money.
He’s been a customer for years, so I would expect customer service to step up. It shouldn’t be this difficult to speak with someone.
I have an issue with Xbox too
How GetHuman-bowemagn fixed the problem
We are waiting for GetHuman-bowemagn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bowemagn fixes it.
This email address isn't valid


Xbox Live
Customer service issue
Reported by GetHuman-bowemagn
Feb 27th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 110121 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bowemagn started working on this issue
Feb 27th 11:27pm
GetHuman-bowemagn shared this issue with friends on Facebook
Feb 27th 11:28pm
GetHuman-bowemagn shared this issue with followers on Twitter
Feb 27th 11:30pm