I’m on Xbox ***..I downloaded gta * of the store.. I paid £**.** for this. I accidental...

GetHuman2295381's customer service issue with Xbox from February 2019

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The issue in GetHuman2295381's own words
I’m on Xbox ***..I downloaded gta * of the store.. I paid £**.** for this. I accidentally deleted the game which was saved on my hard drive.. when I downloaded it agen.. it’s now saying “you need an online profile to play this game”.. and I do not have Xbox live.. it never said this before.. what can I do to play the game offline.. also I topped up a £** redeem code and my balance was £**.**. I wanted to buy xbox live for £*.** (one month). The new buy grab * for £*.**.. but when I tried to buy Xbox live gold using my balance.. it didn’t give me the option.. so I had to buy the game for £**.** am doin have no Xbox live! I’m really annoyed at this and thinking about just smashing this Xbox and buying a PlayStation! Is there’s anything you can do to help! And compensate me for this problem?

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Xbox

Customer service issue
Reported by GetHuman2295381
Feb 24th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 109345 others
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Timeline

GetHuman2295381 started working on this issue
Feb 24th, 2019 9:55pm